SHIPPING & RETURNS
SHIPPING POLICY
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What shipping options are available (overnight, standard, air mail, international, domestic only, etc.),
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How much each shipping method will cost the customer,
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How long each shipping method will typically take,
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How long your handling time will be between when an order is placed and when it gets shipped,
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If orders must be placed before a specific time to be counted as placed during that business day,
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Any restrictions to where you can deliver (no P.O. boxes, not to specific states, etc.), and
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Anything else that would be material to a customer when placing an order.
RETURN & EXCHANGE POLICY
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How many days they have to return a product
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How will they receive the refund (credit or replacement)
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If you offer refunds for digital products or in-app purchases
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Who pays for shipping to return the product