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SHIPPING & RETURNS

SHIPPING POLICY

  • What shipping options are available (overnight, standard, air mail, international, domestic only, etc.),

  • How much each shipping method will cost the customer,

  • How long each shipping method will typically take,

  • How long your handling time will be between when an order is placed and when it gets shipped,

  • If orders must be placed before a specific time to be counted as placed during that business day,

  • Any restrictions to where you can deliver (no P.O. boxes, not to specific states, etc.), and

  • Anything else that would be material to a customer when placing an order.

​​RETURN & EXCHANGE POLICY​

  1. How many days they have to return a product

  2. How will they receive the refund (credit or replacement)

  3. If you offer refunds for digital products or in-app purchases

  4. Who pays for shipping to return the product

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